Our people

MadeSimple is a great place to work where we do great work. It is no secret that this is because of our people.


Howard Graham
CEO MadeSimple

Howard Graham, Founder / CEO and serial entrepreneur - has a real passion for customer service. This passion is reflected in the team that Howard has brought on board to help him grow the MadeSimple group of online entities successfully.

Over the past 12 years people growth and development has been a significant factor for the business. The business has had to grow up from its ‘kitchen table’ beginnings - to keep apace with success and growth, and to prepare for the future.

“You are only as good as the team you have around you - is a lesson I have heeded over the years.”

“Delegation is key for business growth and development. That's why the people who work with us are committed, bright and forward thinking. The culture we have created is one of excellent customer service, going the extra mile, enjoying work, being creative and creating a WOW experience."

The MadeSimple team has grown from one, to a handful, to a corporate structure of over 55 people in a short time.

Other Directors

Keith Graham

Neil Minsky

Customer Service

Oliver Jackson
Head of Customer Services

Daniel Cohen
Customer Service Supervisor

Peter McIlhone
Customer Service Supervisor

Alvin Addo-Quaye
Customer Service Agent

Ben Cowcill
Customer Service Agent

Daniel Subuola
Customer Service Agent

Joanna Woozencroft
Customer Service Agent

Josh Partner
Customer Service Agent

Lauren Felstead
Customer Service Agent

Polina Khristoforova
Customer Service Agent

Richard Theodore-Aboah
Customer Service Agent

Tea Tijanic
Customer Service Agent

Zebedee Budworth
Customer Service Agent


Michelle Carvill
Marketing Director

Desmond Harris
PPC Analyst

Jennifer Howden
Marketing Executive

Mathew Aitken
Head of Content


Grant Beeming
Head of Operations

Ann Dickson
Customer Account Manager

Ben Ifill
Virtual Office Administrator

Colleen Van Dyk
Quality Assurance Manager

George Smith
Virtual Office Administrator

Jason Perrier
Company Administrator

Jenny Diep
Operations Assistant Manager

Lily Diep
Company Administrator

Max Bland
Virtual Office Administrator

Ricci Paget

Roxanne Macdonald
Corporate Administrator

Information Technology

Jared Turner
Head of Technical Solutions

Alberto Ceccolini

Angelo Grieco

Frederik Haško

Jan Nosal

Paul Doherty
IT Manager

Paulo Makdisse

Rachel Simoyan
Knowledge Base Executive

Stanislav Bazik

Tomas Jakstas

Products and Services

Tom Beston
Head of Products & Services

Senate Siddique
Data Analyst

Online Conversion

Chris Baker
Head of Online Conversion

Joseph Hurst
Online Conversion Assistant

Laura Gilmour
Online Conversion Executive

Join us

Join our team

We're always on the look out for great people. If you think you've got what it takes - visit our careers page.

What our people have to say

It's refreshing working with a business that isn't afraid to try things out... Things are happening all the time.

Michelle Carvill
Marketing Director

Since I started working here I've had the opportunity to grow and develop new skills. It's a great environment to work with a fun culture. The company is always looking to innovate, improve and do things better. It's a very fresh outlook.

Sarah Kerrigan
Social Media Executive

I joined MadeSimple as a 21 year old who wasn’t too sure what I wanted to do with my career. Nine years later and I can honestly say that MadeSimple has been the making of me - It’s a fun, vibrant place to work where I’ve made some great friends. The opportunity for career advancement within the company has been unbelievable.

Mathew Aitken
Content Manager

When I joined MadeSimple, I was straight out of University with little experience. Through continuous support from team members and managers, the skills I've learnt are invaluable and it's very rewarding and exciting to work in such an open and creative environment where everyone pitches in.

Laura Gilmour
Online Conversion Executive

Call us 0203 217 0999

Monday - Friday 9am - 5.30pm
Outside UK +442032170999
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Made Simple Group Ltd
Registered office:
20-22 Wenlock Road
N1 7GU
United Kingdom
Company number: 04214713
VAT number: GB820956327
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